TEST
Investigating - TESTING
Jan 25, 2026 - 14:39 EST
Uptime over the past 90 days. View historical uptime.
Universal Agent Desktop Degraded Performance
90 days ago
100.0 % uptime
Today
Virtual Desktops Degraded Performance
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
100.0 % uptime
Today
Support Systems Operational
90 days ago
100.0 % uptime
Today
Automation Processing Operational
90 days ago
100.0 % uptime
Today
Messaging and Email Operational
90 days ago
100.0 % uptime
Today
Omnichannel Services Operational
90 days ago
100.0 % uptime
Today
NICE CXOne Operational
90 days ago
100.0 % uptime
Today
Call Routing Operational
Inbound Calling Services - United States Operational
Inbound Calling Services - Canada Operational
SIP Trunking - US Operational
MS Teams Telephony Operational
Authentication Operational
90 days ago
100.0 % uptime
Today
2FA Core Authentication Service Operational
2FA Admin Panel Operational
2FA Push Delivery Operational
2FA SSO Operational
Active Directory Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 25, 2026

Unresolved incident: TEST.

Jan 24, 2026
This is an example incident
Resolved - Empathize with those affected and let them know everything is operating as normal.
Jan 24, 13:35 EST
Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.
Jan 24, 13:25 EST
Identified - As you continue to work through the incident, update your customers frequently.
Jan 24, 13:31 EST
Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Jan 24, 14:01 EST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

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